Effective Date: September 27, 2026
These Terms of Service govern services provided by HoneyQuill Agency, LLC (“HoneyQuill,” “we,” “us,” or “our”) to clients (“you” or “your”).
By engaging HoneyQuill for services, approving a proposal or estimate, signing an agreement, making a payment, or otherwise authorizing work to begin, you agree to these Terms of Service.
1. Our Services
HoneyQuill provides marketing, website design and development, search engine optimization, advertising, content, branding, social media, hosting, analytics, and related services.
The specific services, deliverables, pricing, timelines, and other project requirements will be outlined in a proposal, estimate, statement of work, service agreement, invoice, or other written agreement between HoneyQuill and the client.
If there is a conflict between these Terms and a specific written agreement, the specific written agreement will control for that project or service.
2. Client Responsibilities
You agree to provide HoneyQuill with the information, materials, access, approvals, and decisions reasonably necessary to perform the services.
This may include:
- Business information and contact details
- Logos, photographs, videos, documents, and other content
- Website, domain, hosting, advertising, social media, or other account access
- Approvals and feedback
- Accurate information about your products, services, prices, and business
You are responsible for ensuring that information and materials you provide to HoneyQuill are accurate and that you have the necessary rights and permissions to use them.
Delays in receiving required information, access, feedback, or approvals may affect project timelines.
3. Proposals, Scope, and Additional Work
Services are performed according to the agreed scope of work.
Requests that fall outside the agreed scope may be billed separately or require a revised proposal. HoneyQuill will generally communicate with you before performing substantial additional work that will result in additional charges.
Minor adjustments, corrections, and reasonable revisions are included when they are part of the agreed scope. Significant changes to previously approved work, changes in direction, or additional deliverables may be considered additional work.
4. Websites and Development
Website projects may include design, development, content implementation, search engine optimization, integrations, hosting, maintenance, and other services as specified in the applicable agreement.
Unless otherwise stated in writing:
- Website timelines are estimates rather than guaranteed completion dates.
- Client delays may extend the project timeline.
- Third-party software, plugins, integrations, APIs, hosting providers, and other services may occasionally experience errors, changes, outages, or discontinuation.
- HoneyQuill cannot guarantee that every third-party service will remain available or compatible indefinitely.
- Website functionality is based on the agreed scope and the technologies reasonably available at the time of development.
HoneyQuill will make reasonable efforts to correct errors in work caused by HoneyQuill. This does not include problems caused by unauthorized changes, third-party services, client-provided materials, changes made by others, or circumstances outside HoneyQuill’s reasonable control.
5. Hosting and Domain Services
When HoneyQuill provides hosting or related services, those services are subject to the terms and availability of the underlying hosting, domain, infrastructure, and technology providers.
Hosting fees cover the services specifically included in the applicable agreement. Additional storage, traffic, infrastructure, migrations, specialized services, or other requirements may result in additional charges when applicable.
Unless specifically agreed otherwise, domain ownership remains with the client. HoneyQuill may manage domain registration or DNS on a client’s behalf when authorized to do so.
6. SEO, Advertising, and Marketing Results
HoneyQuill provides marketing and search engine optimization services intended to improve online visibility, website performance, lead generation, and related business outcomes.
However, no specific ranking, traffic level, lead volume, advertising result, revenue increase, or other business outcome is guaranteed.
Search engines, advertising platforms, social networks, directories, and other third parties control many factors that can affect marketing performance. Their algorithms, policies, pricing, availability, and requirements can change without notice.
Advertising budgets paid to third-party advertising platforms are separate from HoneyQuill’s service fees unless otherwise stated in writing.
7. Third-Party Services
HoneyQuill may use or recommend third-party services and platforms as part of a project.
Examples may include hosting providers, domain registrars, Google, Meta, advertising platforms, payment processors, email providers, software providers, plugins, APIs, analytics platforms, and other technology services.
Third-party fees are generally the client’s responsibility unless expressly included in the agreed service fee.
HoneyQuill is not responsible for third-party outages, policy changes, account suspensions, price increases, data loss, security incidents, discontinued products, or other actions or failures outside HoneyQuill’s reasonable control.
8. Content and Intellectual Property
You retain ownership of content, trademarks, logos, photographs, documents, and other materials that you provide to HoneyQuill.
You grant HoneyQuill permission to use those materials as reasonably necessary to provide the services.
Upon full payment of applicable project fees, the client will receive the rights to the final custom deliverables specifically created for the client, subject to any third-party materials, software, fonts, stock assets, open-source components, licenses, or other materials that are governed by their own terms.
HoneyQuill retains ownership of its pre-existing materials, proprietary processes, templates, tools, systems, code libraries, know-how, and reusable components unless otherwise agreed in writing.
9. Client-Provided Materials
You are responsible for ensuring that materials you provide to HoneyQuill do not infringe the rights of another person or organization and that you have permission to use them.
You agree to indemnify HoneyQuill against claims arising from client-provided materials that you did not have the right to use.
10. Payments
Invoices are due according to the payment terms stated on the applicable invoice, proposal, or agreement.
Late payments may result in the suspension of services, including website hosting, maintenance, marketing services, advertising management, or other ongoing services.
HoneyQuill may require outstanding balances to be paid before resuming suspended services.
Project deposits, payments, and other fees are generally non-refundable once the corresponding work or services have been performed.
11. Recurring Services
Recurring services such as hosting, maintenance, marketing, SEO, advertising management, or other ongoing services will continue according to the applicable service agreement until canceled or terminated under its terms.
Recurring fees may be adjusted when reasonably necessary due to changes in scope, third-party costs, infrastructure requirements, or service requirements. Material changes to recurring service fees will be communicated in advance when practical.
12. Cancellation and Termination
Either party may terminate an ongoing service arrangement according to the cancellation or termination terms contained in the applicable agreement.
If no specific termination terms apply, either party may generally terminate an ongoing month-to-month service with written notice.
Termination does not eliminate payment obligations for services already performed, approved expenses, outstanding invoices, or committed third-party costs.
For projects or services involving a minimum term or payment commitment, those terms are governed by the applicable written agreement.
13. Website and Account Access After Termination
Upon termination and payment of all outstanding amounts, HoneyQuill will provide or facilitate reasonable access to client-owned website files, accounts, domains, or other client assets that HoneyQuill controls, subject to the applicable service arrangement and any technical limitations.
Certain proprietary systems, licenses, subscriptions, hosting environments, or third-party services may not be transferable and may require the client to establish its own account or license.
Work that has not been paid for may be withheld until the outstanding balance is resolved.
14. Backups and Data
HoneyQuill may maintain backups as part of its hosting, maintenance, or development processes. Backups are a safeguard and are not a guarantee against data loss.
Clients should maintain their own copies of important business information and content.
HoneyQuill is not responsible for loss of data caused by circumstances outside its reasonable control, including third-party failures, unauthorized access, malware, client modifications, or failures of third-party infrastructure.
15. Portfolio and Marketing Use
Unless a client specifically requests otherwise in writing, HoneyQuill may identify the client as a client of HoneyQuill and may display completed website, branding, marketing, or other work in its portfolio, website, social media, proposals, and other promotional materials.
HoneyQuill will not knowingly disclose confidential business information solely for promotional purposes.
16. Confidentiality
Both parties agree to treat confidential business information received from the other party as confidential and to use it only as reasonably necessary to fulfill their respective obligations.
This does not apply to information that is publicly available, independently developed, already known without a confidentiality obligation, or required to be disclosed by law.
17. SMS/Text Messaging Terms
By opting in through our website or verbally, you agree to receive text messages from HoneyQuill Agency related to your projects, appointments, agency updates, and occasional promotional offers, at a frequency of up to 4 messages per month. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel at any time. For more information on how we handle your data, see our Privacy Policy. Carriers are not liable for delayed or undelivered messages.
18. Artificial Intelligence and Third-Party Tools
HoneyQuill may use software, automation, artificial intelligence, and other technology tools in the course of providing services.
Where appropriate, these tools may assist with research, analysis, content development, coding, design, data processing, or other production tasks.
HoneyQuill remains responsible for reviewing and integrating deliverables into its services, but no automated or third-party system can guarantee that every output will be error-free.
19. No Professional or Legal Advice
HoneyQuill provides marketing and related services and does not provide legal, accounting, tax, medical, financial, or other professional advice outside the scope of its services.
Clients are responsible for obtaining appropriate professional advice when required.
20. Limitation of Liability
To the fullest extent permitted by law, HoneyQuill will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, or loss of data arising from or related to the services.
To the fullest extent permitted by law, HoneyQuill’s total liability arising from a particular project or service will not exceed the amount actually paid to HoneyQuill for that project or service during the twelve months preceding the event giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
21. Force Majeure
HoneyQuill will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, internet or infrastructure failures, widespread outages, cyberattacks, government actions, labor disruptions, third-party service failures, or other events that could not reasonably have been prevented or avoided.
22. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.
Any dispute will be handled in a court of competent jurisdiction located in Pennsylvania unless the parties agree otherwise in writing.
23. Changes to These Terms
HoneyQuill may update these Terms of Service from time to time.
The version in effect when services are provided will apply, except where a separate written agreement establishes different terms.
Material changes to these Terms will be posted on this website with an updated effective date.
24. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
25. Entire Agreement
These Terms, together with any applicable proposal, estimate, statement of work, service agreement, invoice, or other written agreement between HoneyQuill and the client, constitute the agreement governing the applicable services.
No waiver or modification of these Terms is effective unless agreed to in writing.
26. Contact
HoneyQuill Agency, LLC
Stroudsburg, Pennsylvania
Website: honeyquillagency.com
Email: michael@honeyquillagency.com
Phone: 570-512-1165
Last Updated: September 27, 2026